In the world of magic, the secret is told when the trick is sold. Accordingly, Magic Inc. has a strict no-refund policy. Thus, once you receive an item, you have access to the secrets included, and that is not something that we can get back from you. For this reason, we do not issue refunds and we do not exchange product that is in working order. However, if the merchandise should be defective, we will gladly replace it with a non-defective version of the same trick. No exceptions.